Product APIs


Topic Replies Activity
About the Product APIs category 1 December 23, 2019
Can we update a ticket with cc emails empty 1 July 6, 2020
Trouble using api to create a sales activity using a default activity id 5 July 4, 2020
Need past conversation happening on freshworks partners in freshchat 4 July 3, 2020
How to display text in new line in description field 2 July 3, 2020
How many time entires can be listed 1 July 3, 2020
How to find an account with a name includes special characters via API 2 July 1, 2020
Issue with the customer satisfaction link 1 July 1, 2020
Is there any API to restore a ticket from spam folder? 3 July 1, 2020
Error when passing custom field in freshdesk api request body 2 June 30, 2020
Any way to to change the Freshdesk Tickets Filter query order, like ascending or descending 7 June 30, 2020
Update Ticket and Associate Ticket with User Asset 7 June 29, 2020
Freshdesk SLA API 2 June 26, 2020
Can I create tracker ticket with attachments? 4 June 24, 2020
Conversation APIs 4 June 22, 2020
Is there any expiration for S3 links of images in freshchat? 2 June 23, 2020
Is it possible to have 2 CTI placeholders? 3 July 4, 2020
API error - unknown ssl protocol when using curl 2 June 22, 2020
DELETE method not allowed (status 405) 3 June 21, 2020
Ticket Search with email 2 June 20, 2020
Special characters in Device Name being formatted by FS API backend incorrectly 3 June 17, 2020
API for acquiring tickets 5 June 16, 2020
Genesys and Freshworks Integration 4 June 27, 2020
APIs to fetch reward points in Freshdesk Gamification 2 June 15, 2020
REST API: POST = Success then GET = Failure for same entity 3 June 15, 2020
How to get a conversations based on phone number in Freshchat? 2 June 15, 2020
Functionality Conflicts in Freshservice API and Native UI 4 June 8, 2020
Search ticket by custom field value 5 June 3, 2020
Include timestamp type data in custom fields 2 June 2, 2020
Filter Tickets based on created date range 4 June 16, 2020