I’m having some trouble with installing a custom app. I tried 2 scenarios
- In dev mode. with
dev=true, I’m able to establish authentication with my server using OAuth.
- Uploaded the same app (
fdk pack), without any configuration changes. After authentication, the server returns the
200status code, but the app is not installed.
Below is a screenshot with the console error, when the custom app is uploaded and tried to install.
In the screenshot,
Freshdesk-app in Dev mode is installed successfully. But
Freshdesk Local (46455-freshdesk_local), uploaded app, throws some console errors.
Also attaching the server response, just to make sure appropriate code was returned after authentication.