I am struggling to create an app where I need to handle the parent and the child ticket at the same time (Mainly I need to pass the Group of the parent to the child in a Custom Field)
The problem is that the Association Type and ParentID are not passed.
Am I missing something? Any suggestion on how to take it?
I do not want to perform a GET whenever a ticket is created to validate the Association Type (And I am not seeing that the API call of the child provides the ParentID neither)
Thanks in advance