Hi everyone
Hope you are doing well. I would like to know if one contact in Freshdesk omnichannel can belong to several companies. Is there possible ?
Once again, thank you for your help
Regards
Hi everyone
Hope you are doing well. I would like to know if one contact in Freshdesk omnichannel can belong to several companies. Is there possible ?
Once again, thank you for your help
Regards
Yes, it is possible on accounts with Pro/Enterprise (or Estate/Forest) plans
Ref: API Doc
You need to use the other_companies
attribute for this