Cti_global_sidebar access tickets and contacts

App Platform
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how can i access tickets and contacts, i use cti_global_sidebar ?

3

@Agussyaf0825,
Good Day!
Can you please explain it a bit more clear?
are you trying to access the contacts/ tickets from the cti_global_sidebar placeholder?
if so you can archive it via API’s
or Events Methods

Hope it helps

Thanks

4

i use app sdk location cti_global_sidebar
Is there a way to create a ticket or contact ?

5

Hi,
you are able to create a ticket using the create ticket API , or create contact API

Thanks

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