Custom app stopped working midway

App Platform
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Hi Team,

The custom app I built in freshservice is stopped working midway through the process. The serverless logs in the apps section shows only half of the output. But while testing it working as expected. Raised ticket in suppor.freshdesk.com also, any suggestion will help.

3

Hey @Karthick_Raj_S,

If you could send me the app ID and Account ID as a direct message, I’d be able to check the logs and get back to you!

Stay Safe :slight_smile:

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