Custom Ticket Field Count Limitation

App Platform
1

Hey Everyone,

Are there any limits on the creation of a custom ticket field in Freshdesk like X number of fields can be created based on plans?

Thanks,
Arshath

1 Like
3

Hi Arshath,

it seems only date field have restriction of limit 10.
rest have no limit, here what I found uptill now.

Thanks,
Nikhil

2 Likes
5

@Nikhil & @arshath.h,

I tried to get some update form Freshdesk team, following are is the information that could be helpful to you,

Type Limit
Dropdown fields 80
Paragraph 50
Single Line 400
Number 20
Date 10
Check 10
3 Likes