Customer Portal

Hello team,

I need to run a background app in the customer portal and the option to listen to the ticket form change.
Are there any possible ways to run a background app in the customer portal?
If possible kindly please provide the documentation for the same.

Thank You!

Hi @Gopi

Welcome to Freshworks Developer community!

Currently, we don’t support background apps in the customer portal but you have an option to render it in the ticket_sidebar of the customer portal.

Refer doc : Build secure end-user apps (Beta)

Thanks and Regards,
Mughela Chandersh

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