Displaying values from Json array into bot dialog

[dtorres265 (Dario Torres)]

hello,
I have this response from an API that I’m triggering into the Api section into fresh bot designer.
Is there a way to list all the values like in a list or similar with all the values that are inside of each position of the array?

In some other dialogs I’m doing name.0.value to display the value of name on position 0 but in some cases I wan to show all the results in a dialog If I do result does not show anything .

Displaying values correctly from Json array // bot dialog

Hi @dtorres265 Welcome to the Freshworks developer community! Can you check if the API response itself returns data inside brackets? To remove brackets from your data you can use data.replace(/[\[\]]+/g, ''); Hope this helps. Regards, Mughela Chandresh

@Sachin_Kumar already helped me on this previous thread.

thanks!

[adarsh (Adarsh Shiragannavar)]

Hi @dtorres265,

You can pass result.{key} in a button or a dropdown, automatically the values will be populated for you to select.

Can you please share what kind of data will you be showing in the bot?

[dtorres265 (Dario Torres)]

hello,
the thing is that the results vary from the amount of data that a customer has so can return more than one array as showed in the image, and in some cases I want to display all of the results.

like result.0.contract
result.1.contract
and so on.
My question is how can I display all of the values if are more than one into the bot response?
hope I was clear enough!
thanks.

[adarsh (Adarsh Shiragannavar)]

@dtorres265

I don’t think the bot supports looping today. What I have done in the past is if there are lets say 4 max options, I will check in conditions if result.1.contract=null, go to a dialog which only has the result.0.contract placeholder.

If result0 and result1 = not null but result2 = null, go to a dialog which displays results and result1

Its a workaround till the product supports looping through the values. And it isn’t scalable, works with 4-5 max options

[dtorres265 (Dario Torres)]

hello,
ok will tra y to setup something and check on this but it’s a valid workaround for now.
Anyway I was thinking that If I do display in the dialog with lets says result.0 till 10 the ones that are null will not display anything right? and the ones that has values will display it is that right?
So we can say that we display till a maximum of 10 contracts per customer which is very rare for insurance that a customer has more than 2 or 3 .

thanks again.

[dtorres265 (Dario Torres)]

hello @adarsh I’ve tried by asking for not null and is not working as expected

I’ve like this

so I’m doing into the dialog conditions this

I’ve also tried for a specific value into a specific field, asked if it’s ’ ’ (empty) for example result.0.contract equals ’ '.
Could you please let me know if you think a better way so I can accomplish this?

The idea is to ask if the next element if present so I display it and if it’s not I jump to a different dialog.

thanks
dt

[adarsh (Adarsh Shiragannavar)]

Hello @dtorres265

Can you please try with condition request[0].contact not equals ""

[dtorres265 (Dario Torres)]

I was able to make it work, thanks a lot for your guidance!