Hi Everyone,
I’m using the same code for freshsales and freshworks. In freshsales i’m facing domine whitelisting issue here i’m posting the manifest.json file . please suggest me the solution for this
{
"platform-version": "2.1",
"product": {
"freshsales": {
"location": {
"left_nav_cti": {
"url": "template.html",
"icon": "sricon.svg"
}
}
},
"freshworks_crm": {
"location": {
"left_nav_cti": {
"url": "template.html",
"icon": "sricon.svg"
}
}
}
},
"dependencies": {
},
"whitelisted-domains": [
"https://kpi.name.com",
"https://konnect.name.com",
"https://<%= iparam.domain %>",
"https://<%= iparam.subdomain %>.freshsales.io",
"https://<%= iparam.subdomain %>"
]
}
Santhosh
(Santhosh Balusamy)
September 6, 2021, 7:01am
2
@Konanki_Prakash ,
Good Day!
Seems like your manifest.json whitelisting is good!
I might suspect some problem with Iparams, can you please share with us the Iparams which you are having?
Thanks
Hello everyone,
is there any solution for this…
Saif
(Saif Ali Shaik)
September 10, 2021, 9:17am
7
One of the things that can help us make progress is by looking into the logs.
See how fdk.log helps in troubleshooting
Copy specific section of logs using Debug Mode
Share browser logs if you think those can help.
Hi @Saif ,
Thanks for the response, for posting logs it was working while we are running in local and it was giving the domain whitelisting issues while checking in custom apps section.
1 Like
Hi Everyone ,
Any one got have solution for this ?
Saif
(Saif Ali Shaik)
September 14, 2021, 6:05am
10
Hi @Konanki_Prakash ,
Is it possible for you share screenshot of the error or something while you test this as a custom app?
Hi @Saif
Please find the attachment of the issue
Hello everyone,
Anybody have an idea about this issue ?
Saif
(Saif Ali Shaik)
September 16, 2021, 4:24am
13
Hi @Konanki_Prakash
We will need more details in order to proceed further.
I will start a private message to discuss the next steps to further debug this problem.
Hi @Konanki_Prakash ,
Have you found any solution for this issue , I am also facing the same issue for a custom freshdesk app
Hi @Aman_Prajapati ,
Yes I have found solution
just use "https://*.freshdesk.com"
system
(system)
Closed
September 29, 2021, 1:17pm
16
This topic was automatically closed 6 days after the last reply. New replies are no longer allowed.