We have been using a custom app that uses Freshdesk APIs. We’d like to know - while switching from simple SSO to Freshworks SSO in Freshdesk, whether there would be any changes to the API & their access? Do they have any impact? Please throw us light on the same.
Hi @rajezz,
Hope you are doing good!.
Sorry for the delay in response,
there is no change in the Public API and it will remain the same even if you are in simple SSO or Freshworks SSO