Hi,
When I am trying to get the ticket details by fetch ticket API, I got the error code 502 and the error message is “Error in establishing connection”.
Code Sample
async function fetchData(args)
{
return new Promise(function(resolve,reject){
var new_tid=args['data']['ticket']['id'];
console.log("this is new ticket id",new_tid);
var options={
method:"GET",
url:`${getDomain(args)}/api/v2/tickets/${new_tid}`,
headers:{
"Authorization": 'Basic <%= encode(iparam.api_key) %>',
'content-Type':'application/json'
}
};
request(options,(err,res,body)=>{
if(body!='')
{
//fcon=JSON.parse(body);
console.log("fetch data",body);
console.log("Response",res);console.log("err",err);
resolve(body.response);
}
else {
console.log("err",err);
reject(err);
}
})