I use Microsoft Flow to update notes for Freshdesk tickets. I haven’t had a problem until recently. When that Add Note portion is called, it times out after three attempts. However, each attempt is successful, and I have three notes in my ticket.
I’m getting the following error
Action ‘Add_a_note_to_a_ticket’ failed
Value cannot be null.
Parameter name: value
at Newtonsoft.Json.Linq.JToken.EnsureValue(JToken value)
at Newtonsoft.Json.Linq.JToken.op_Explicit(JToken value)
It doesn’t return a response and so my flow doesn’t finish. Is this an issue with the Freshdesk API? I’m also going to post this to Microsoft’s Flow community portal.