Hi guys,
Need an information in Facebook and Freshdesk integration. We are trying to send a emojis to messenger when ticket is closed. Need to understand how to get facebook messenger window id (PS ID) in updatetrigger.
Thank you.
Hi guys,
Need an information in Facebook and Freshdesk integration. We are trying to send a emojis to messenger when ticket is closed. Need to understand how to get facebook messenger window id (PS ID) in updatetrigger.
Thank you.
Hi @Karuppu_Samy,
Can you share further details on how it is implemented or any snippet where we can take a look at & help you?
Could you also share the relevant documentation, approaches that you have already tried? It would help us narrow down the solution