Hi
Can anyone please help to understand whether it’s possible in FD to search(filterTickets) based on created date range like from date and to date.
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Yes, there is an option to filter tickets between two dates. Please explore here to know more about this.
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Adding on to @Saravanakumar_Raju answer, a sample search query might look like this
https://example.freshdesk.com/api/v2/search/tickets?query="created_at:>'2020-05-30' AND created_at:<'2020-06-01'"
More examples can be found in the example section of the link that @Saravanakumar_Raju has shared.
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