Updating FreshChat Agent Availibilty via API
So, i’ve found this API-description, which explains how to update an agents intellisign-availibility: link
Found it in this ticket by @Zach link
However, I can’t get it to work while testing via Postman.
I’ve installed the app “IntelliAssign Status” and it fails without a specific error-message. Unfortunately it does not log the error, however, I suspect it has to do with the inability to update the status.
I hope someone can shed some light on the issue.