Hope you will be fine and doing well.
I am here to give feedback according to the issue I am still facing issue in Freshchat. In chat, calling user event they return first-time users details, and whenever I switch the conversation event does not trigger , it works on page refresh it may be a user interface problem.
Any reason why? And is there an alternative way?
Your urgent consideration of this issue will be highly appreciated.
Freshchat data method documentation
video also attached link