Looking for someone to make a really simple custom Freshdesk app for me to:
Show order information alongside the ticket, when the order number field has a value
Show product information alongside the ticket, when the product id field has a value
The information will be view-only, along with an external link to open the order/product system in a new tab.
With regard to extracting the data from our system, we will provide a basic JSON endpoint for this. It will include all the information you need and can be modified easily to include all the data required by the app in a single request.
Please DM here if interested, along with either an example of previous work or a link to your website/profile. Please also include hourly rate.
Customer Success Manager for your Freshdesk account can be contacted to link you with an SI partner who can build Marketplace apps for you. They can make a skill-based routing among the SI partners to match with your use-case.
If you haven’t been assigned a Customer Success Manager yet, you could contact Freshdesk support at support@freshdesk.com with details.