Freshsales instance.resize

Good day

I was able to set the height for our CTI application we building using instance api within Freshdesk and that worked 100%.
But Im not able to do the same for Freshsales ? Any reason why? And is there an alternative way?

image

here is the results Im getting on Freshsales

and this is what I get from Freshdesk
image

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Hi @Mohammed_Abu-Saman,

Resizing the widget is not available for Freshsales.
I will convert it as feedback and pass it to the Freshsales product team as a feature request.

Thank you for the detailed information at first. It helps to understand and respond to your query quickly. :smile:

Thanks for the feedback @Raviraj .
Not sure how does the feature requests work with you tho, so does this still need to get approved? and if approved how long would this change take to be pushed live?

Hi @Mohammed_Abu-Saman,

I have passed the feedback to the respective product team as this feature has to be supported by the respective product.

They will be taken up and published based on the efforts involved and priority. So, we do not have any ETA for the feature requests.
I will keep this thread updated when thereโ€™s any update on this feature request.

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Thanks for the feedback @Raviraj

1 Like