Freshservice API | Delete Ticket Attachments

Hi there,

I am looking for a way to remove ticket attachments.

I found this documentation: Service Desk API for Developers | Freshservice
Does this mean there is no way to delete ticket attachments via API?

I tried sending a DELETE to https://<myDomain>.freshservice.com/helpdesk/attachments/<attachmentId>, which is what the web interface does on deletion, but It gives me 422 / no permission.

Is there anything I can do to delete ticket attachments from my Freshservice Plugin?

BR,
Thomas

1 Like

For the followers of this thread,

We have found that there is a private API (non reliable for long term) that is available to accomplish what @Thomas_Schick has been looking for. Our team has shared the API details on a private message.