Hello, everyone!
We wish you a happy new year! As we kick start 2022 with you, we hope this journey will help you achieve the goals you’ve set for yourself. 
. We are committed to enhancing your Freshworks experience in the coming months and look forward to providing all the support and help that you would need to build more awesome stuff!
As a first step, we would love to learn more about how we could make this newsletter more relevant and useful for you. Please take this short survey to share your thoughts.
Here is the Pop Quiz of the Month🤫
Why are keyboards always working so hard?
Highlights of the month⚡️
Custom Objects GA
In addition to the key-value data storage, the developer platform now offers entity storage. You can leverage the entity storage feature to build Freshdesk apps that use Custom Objects to model data. We are super excited to present the Custom Objects GA for Freshdesk.
Updates to our Terms of Use
As the Freshworks’ developer community expands and grows worldwide, we continue to enhance our developer experience. This necessitates an update to the ‘Terms of Use’ that govern the developers’ use and access to the developer portal, app marketplace, and community forum . The terms update do not affect the way you use the community forum.
What’s App’ening⌨️
Sample code for Request Method
The sample code of the Request Method has been updated to follow JS ES6 features. check out the sample application code.
Sample apps for Custom Objects
Check out the sample app for a hands-on experience with Custom Objects.
Story of the month:bowing_man:
Do you believe in love at first sight? If yes, check out an entrepreneurial story about open source platforms.
Pro Tips
- Check out the wiki article to learn using OAuth in your Freshworks app.
- Check out the wiki article on how to use app lifecycle methods to control the context within the app.
- You can now utilize the new placeholder on Freshteam - “employee_sidebar”!
Oh, are you still scratching your head for that answer?
Keyboards are always working so hard because they have two shifts😂
Help us help you!
Thoughts? Comments? Feedback?
We’d love to hear everything from you. Write to us.