Hide tags on new ticket and ticket details

Product
1

Hi community!

A customer of ours desires to have the “Tags” field hidden.
With the interface methods, it’s possible to remove any field but Tags.
To remove the groups field, you can use:
client.interface.trigger (“hideElement”, {id: “group”})
It would be nice if:
client.interface.trigger (“hideElement”, {id: “tags”}) would work also :slight_smile:

is it possible to add this feature?

4

Hi @JonathanHojtoft,
For now the tag is not supported in the interface API, Let me check with the product team and get back to you :slight_smile:

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