How to access articles tags in Freshdesk customer portal

Product Customize x Workflows
1

Hi,

I was trying to access article tags in the Freshdesk customer portal code using the dynamic placeholder - article.tags

I tried in some ways, but not able to print the article tags

{% for tag in article.tags %}
  {{tag}}
{% endfor %}

{{ article.tags }}

May I know how to access the value of articles tags in the customer portal

Thanks in advance.

4

You can try this:

{% for tag in article.tags %}
  {{ tag.name }}
{% endfor %}
5 Likes
5

Yes that works. Thank you.