How to filter custom mandatory fields in List ofticket field

hi all ,

i am tried filter for only mandatory fields of list of Ticket field , but I got it

I am expect for filter only custom mandatory ticket fields in freshservice

Hi Annalakshmi

Good day!

The Additional examples that you have shown in the screenshot uses the List All Ticket Fields (Old) which is deprecated. Can you please try the List All Ticket Fields (New) API ( here )

There seems to be no filter to get only the mandatory fields, but in the response we have two fields - required and default_field. Can you try to loop through the fields in the response and get only the custom mandatory fields using default_field: false and required: true

2 Likes

This topic was automatically closed 6 days after the last reply. New replies are no longer allowed.