Intention of the App is to send the response of third party solution and make request API based on the response to get Freshdesk Ticket/Contact/Company info.
I will publish the App in the marketplace within 6 weeks. I tested the same as a custom app. There I opened 60 tabs for 3 different agents. While I am making a operation in my third party software the Node Application send the response to Freshdesk App through the socket connection (here it needs to send all 60 tabs). After receiving the response I am making Request API call to get ticket and contact details from Freshdesk. Here I am getting the error.
Also in real time I am expecting that the client will make atleast 100 request per minute (they have 200 agents). While opening my App, I am making 2 Request API and expecting atleast 60-70 agents will open the App every minute (concurrently open the App) as the client requirement.