How to retrieve all ticket IDs matching a filter

Hello,

I am trying to get all the tickets (Especially ticket IDs) matching a filter using the API. I have more than 15,000 tickets matching them. As I understand from the documentation, https://developer.freshdesk.com/api/#filter_tickets, I cant get more than 300 (30*10pages) results from the API. How should I go about this? Appreciate the help

Regards
Ashok

Hi @Ashok,

You can loop the API function with pagination.

Thanks,
Siva

1 Like

Hi @Ashok, Did @Siva suggestion help you in achieving what you were looking for?