I’m trying to setup a serverless app in Freshcaller in combination with the routing automation system. The idea is, when someone calls we want to let the user input a ‘multiple digit’ and then check with the serverless app to an external API if this user input is correct. If so we want to return a success value and then redirect the user accordingly.
In the documentation I found there are several events you can let the app listen to. But i can not find anything in the documentation about the event of user input (in the routing automation admin page there is an option input type: ‘multiple digits’). Is it possible to listen for this user input in anyway? And if so how it the possible? If not are there any other ways to accomplish this?