I cannot access dev-assist portal

App Platform
1

Hi, I can’t log into Assist portal. This is the link from the post: Freshworks
And probably doesn’t match my client and account IDs…Where do I get these Ids to create the correct URL? Thanks

2

Hi Camila,

Are you signing for the first time or logging in with your existing account?
This account is different from any of your Freshworks product accounts. You have to create a new account if you have not specifically signed up in this portal before.

3

Hi Raviraj, could you send me the link to create an account? I could not do it from the link in your original post (that link assumes I just need to log in, not subscribe - apparently there’s a redirect in between)

4

Hi @Camilaspricigo,

I will check if the portal doesn’t allow Signing Up.
Could you check if this URL (Signup for a new account : Freshworks Developers) points to the Sign-Up form?

5

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