We faced few issues with contact update event in freshsales suite.
The event method contact.update is not getting triggered properly,
The front end App, contact.update is triggered only when we open the front end App and then update the values in the contact otherwise the App is not getting triggered.
In sereverless, we have used the event onContactUpdate event. The onContactUpdate event is triggered when we create a new contact also.
I just tried with (client.events.on(“contact.update”, propertyChangeCallback); ) exactly in the document. But the event is not triggered i.e., without parameter in the event.
So, have passed a parameter in the event like(client.events.on(“contact.update”, propertyChangeCallback(“success”));). But I am not able to receive the exact field name in the console log details instead I received “success” only when the field is updated.
Please refer the link below for your reference,