The solution you proposed worked. But we came across another issue.
Is there any way to overcome the 50 requests per app per account limitation? Our use case involves making an API request for every ticket event (create, update, etc.) and 50 would not be sufficient. Any way to scale the app for a greater number of requests?
Yeah, it is possible to increase the API limit.
I hope the issue which you are facing on staticIp is solved,
please create a separate topic for this request.
I had moved your question to a new topic.
He already created a new ticket for the same