Hi Team,
Can a Requester in Freshservice edit the Service Request Item after raising it or once it gets rejected?
Kindly let us know the possible workaround.
Thanks in advance!
Hi Team,
Can a Requester in Freshservice edit the Service Request Item after raising it or once it gets rejected?
Kindly let us know the possible workaround.
Thanks in advance!
Hi again!
PUT https://spritle.freshservice.com/api/v2/tickets/[ticket id]/requested_items/[item id]
I found this manually and confirmed that this API actually works!
Since it is not listed in the documentation is this can be used in a production version?
Thanks.
Hi there
Can I get an update on this?
Thanks.
Just a little follow-up!
Is there any update?
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