I want to place getting the all roles with my freshworks account. Because I am having functionality with CTI Freshworks app development. So Is it possible to get all Users/Owners roles using Freshworks API?. If possible then please let us know.
In Freshworks CRM, there is no dedicated endpoint to get the list of users/Owners, but all the entities have an owner id associated with it, so you might have to find out the list of owners by accessing all the entities like deals, tasks, and accounts…
Hope this helps!
Good day. I am not clearly explained above scenario. I am asking about to get all Roles available with the user account. Roles API is available in FreshWorks CRM ? .If there then ,please let me know