Is there any event to capture requester creation in Freshservice?

Hi
Is there any event to capture requester creation in Freshservice. Based on the requester creations I need to store the count in a custom field.

Thanks.

Hi @soujanya,

There’s no specific product event available for requester creation. The onTicketCreate event provides the details of the requester as well.
Please check if it’s possible to use the created_at field under request object in the payload, for your use-case?

Hi @soujanya,

Hope you were able to solve this. Feel free to share the solution(s) that worked. Let us know if you would require any assistance :slight_smile: