Hi team,
I need to get the contact that has ‘+’ at the beginning of the phone number. I tried with Filter Contact API (Freshdesk) like below:
https://abc.freshdesk.com/api/v2/search/contacts?query="phone:+919876543210"
also tried as below
https://abc.freshdesk.com/api/v2/search/contacts?query="phone:%2B9876543210"
Got the empty response even though contact is available with the same number.
Sametime tried with list_all_contacts API (Freshdesk) as below
https://abc.freshdesk.com/api/v2/contacts?phone=%2B9876543210
Got the response with contact details.
- Is this a bug in Freshdesk API?
- With list_all_contacts API only able to get the company_id, not the company name. But with Filter Contact API, able to get the company name along with company id. Is there any way to get the company name with list_all_contacts API?