Hello @Communiteq,
Am just facing an issue with Data Methods in Fresh Service.
With the use of the data methods am fetching the ticket status of a particular ticket, Once the ticket status is updated from open to close as the expected flow the data method should return the updated status of the ticket as closed on every app initialization without refreshing the page manually.
But data method doesn’t return the updated status normally while the app is closed and opened,
It returns only when the page is refreshed
Thanks for replying for this thread, but can you please make it as a high priority and help me to fix this issue as it is a blocking point for my case.
Today we don’t refresh the values dynamically in Data API as the relevant fields get updated only on page refresh. This will be fixed in the ember version.
PS: The product team targeting to release this by Sept.