I’m working on a tool that gets updated ticket within X minutes and archive the conversation on the ticket into a database.
I use this endpoint:
For each of those tickets, I have to make an additional calls to fetch conversation for each ticket. I keep running into rate limiting issues. I know that
list all tickets api has
include= param which lets you include stats. Is there ever going to be one for
conversations like there is for getting 1 ticket? Even if it is just the last 10 conversation, it would help out a lot.