Th content and screenshot got updated in the marketplace but it is taking more time to get reflect.
We have found an issue for the markeplace apps in Freshservice. We have submitted an app(Freshservice) in the marketplace(note: no auto update because we made lot of changes in the iparams page) and it got published. Some customers were already using this app. The customers who were already using this app, after this update they started to report an issue like the app is not even working. We tried to figure out the issue, then we found that the app was not updated. We could see an update icon for this app. But the code was updated in the frontend but not on the backend. How does the code is getting updated in the frontend automatically?. Because auto update option is not even selected while submitting the app.
We figured out that the backend code was not updated when we made SMI call.
We have resolved this issue by updating the app by clicking the update icon which shown in the app. We have faced this issue in our Freshservice portal