No supporting_email property onConversationCreate

The Freshservice developer documentation has supporting_email as one of the properties sent to the app onConversationCreate. This is essentially the email from which the reply is sent to the developer. ​

However, both in the sample payloads that appear in local simulation (fdk run on /web/events/) or in the documentation sample JSON this attribute is missing. I guessed this might be something that isn’t captured in the sample payloads alone.

But when I tried to get the logged conversation payload in the production

         "body":"<div>I have more questions to ask, so I'm asking.</div>\n",
         "body_text":"I have more questions to ask, so I'm asking.",

The supporting_email is missing :man_shrugging: