POST Request, Error in establishing connection

App Platform
, ,
1

on the freshdesk app while doing local testing (http://localhost:10001 server) for a post request we get this response:
{“status”:502,“headers”:{},“response”:“Error in establishing connection”,“errorSource”:“APP”,“attempts”:1}.

Although when we do the same request outside freshdesk … we get a response back from the server.

2

Hello Mohammed,

Can you please share the snippet of code that makes this request?

3

`

here is the code making the request ... note that same code used to work fine for a long period .. not sure if its related to the sdk update ?

`

var headers = {"Authorization":  "Basic <%= encode(iparam.freshdeskApiKey) %>" };
     var options = (ajaxObject.external)? { headers: headers } : {}; 
    options.body =  someData;

            client.request.post(ajaxObject.url, options)

            .then(

                function(data) {

                //handle "data"

                //"data" is a json string with status, headers, and response.

                    if (ajaxObject.success) {

                        ajaxObject.success(Utils.AutoParse(data.response)); // a function that take the server time parameter on success of the ajax

                    }

                },

                function(err) {

                //handle failure

                    console.error(err);

                    ajaxObject.error(err);

                }

            );
4

@Mohammed_Abu-Saman

One quick help, Can get me the logs those are produced when this issue is occuring?

You have to give the following run command : NODE_DEBUG=fdk fdk run

5

never mind it seems to be resolved today … not sure what changed.
don’t want to waste your time

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