Refresh App Challenge

Join the App Challenge Now :rocket:

For more details about the “What to build?”, “How to build?”, “Whom to reach out for help?”, " What to submit" and “When to submit?” – check out our forum post.

The Refresh App challenge provides a unique opportunity to build innovative applications on the Freshworks developer platform and help businesses thrive in the CX and IT world.

From newbie developers to experts, everyone is welcome to participate from September 30 to November 7 and stand a chance to win USD 38,000 spread across the best in categories. Now is the best time to make your app idea a reality! It will be an amazing six weeks with code, fun, and lots of Prizes.:sweat_smile:
To learn more about the event and to register, visit The Refresh app challenge

May the winning side of the Force be with you,
Developer platform team❤️

Ps: We know you may have additional questions. [Go head to the thread on the forum and start asking questions]. We will make sure your question gets answered.


Wondering what to build? :thinking:

If you are wondering what exciting idea you should build on this app challenge, we’ve got you covered!

We worked with product makers and customers of Freshworks’ to learn where they believed an app could help them.

  1. Users started to list their ideas and conversing actively - Read all of them!
  2. Browse Ideas - Pick one now!

We can’t wait for what you build.


Have you started building yet?

  1. Join the App Challenge
  2. Pick an idea
  3. Get the tools

With a feasible idea under your belt, you can start to finalize the details of what you want your user to experience and go “Wow!”. The pieces should help you decide what is a must-have versus what is just nice-to-have.

This is also a great time to put your sketching skills to use - try to picture how the user will experience your app and identify the required visual components.

Check out our Crayons library to furnish your app with the Freshworks Design System.

This week is the right time for you to start coding!


Happy coding,
The Freshworks platform team❤️

Get help as you need it

Just three weeks to go! How is your project coming along?

Rest assured that Freshworks is with you along your journey to success. As you face roadblocks, feel free to connect to our fantastic teams. Queries, suggestions, feedback - anything you need to succeed:

1:1 with a Freshworks DevRel member

Share your progress and get guidance on how you can succeed in this app challenge!

Book your slot now

Open house discussion with Freshworks DevRel member

An hour-long open conversation with fellow participants and the Freshworks team about the app challenge.

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Prizes for submitting an app? On the Table. Grab it!

Submit early. You can always make improvements until the finish date — 12 days to go!!

Time flies, but we don’t want you to miss out on your chance to be eligible for exciting prizes.

Submit Your App Now


By the way, let’s Learn to craft a perfect submission and stand out!

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There’s only one thing cooler than building an awesome app - winning fabulous prizes for building your app! :trophy:

Hey folks,

Just days away, and we can’t wait to see what you have built so far! Submit your Freshdesk and Freshservice apps to be eligible for Top 3 Prizes for Wow Customer Experience and Top 3 Prizes Delightful ITSM.

No, that’s not just it!

  • You get a chance to demo your app to the Freshworks leadership team
  • You will get mentorship and guidance from Freshworks’ experts to make your app live on the Freshworks’ marketplace.
  • Tap into our large audience base and generate recurring revenue for you.
  • Get a chance to be featured at the Refresh conference and in other marketing communications.

Still working on your project; no worries, Submit now. You can always make improvements until the finish date - Submission due on Nov 7, 2021, before 12:00 pm IST.


Tip: Learn to craft a perfect submission and stand out!

Are you feeling stuck?

Schedule a 1:1 slot with our amazing DevRels team or post your questions on the discussion forum, and we promise to revert at the earliest.

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