Retrieving Label Information for Conversation / Interaction

Product
1

Hi Team,

I am working on a service, where I need to retrieve freshchat interactions, as they happen, and do some processing on them
I am using
https://api.freshchat.com/v2/conversations//messages API to retrieve the conversation
The response object does not contain any information about the label that the conversation was tagged with during the resolution
Need your help to know if there is a way to retrieve the label information for a conversation

Thanks,
Anshal

2

@anshal21,

By any chance do you see message_parts attribute attribute in the response?

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