Retrieving the ticket attachment from the URL withinthe freshdesk app

App Development
#1

How to retrieve the ticket attachment from the URL within the freshdesk app. Could anyone please help me out of this.

How to convert freshdesk ticket attachment into JSON format
#3

Hi @Gokul_Hari,

The attachment URL is how you retrieve it. What do you want to achieve after that?

#4

I need to read the attachments and need to convert it into JSON format.