Unable to access developer portal

Sateshsoundar_Namasi · October 20, 2021, 11:55am

Hi Team,

I am unable access developer of our Freshdesk instance.

Could you help us on the same?

Thanks in advance,
Sateshsoundar N.

Saif · October 21, 2021, 11:33am

Is there a error that you are seeing? Could you provide more information or screenshots?

Sateshsoundar_Namasi · October 21, 2021, 1:04pm

Mughela_Chandresh · October 22, 2021, 3:46am

please ensure javascript is enabled in your browser. If not, please enable it by following the below steps.

Steps to enable :

Open up Google Chrome browser on your device
Click on the Menu icon (three dots) at the top-right corner of your screen.
Select “Settings” on the drop-down menu – the third option from the bottom
Now click “Privacy and security” on the left sidebar menu.
Under “Privacy and security,” select “Site settings.”
Under “Site Settings,” scroll until you find “JavaScript” and click it.
Click the button that says “Sites can use Javascript (Recommended)” – it will turn blue when enabled

Thanks and Regards,
Mughela Chandresh

Sateshsoundar_Namasi · October 22, 2021, 7:29am

Yeah it has already been selected. Please find the snapshot of it.

system · March 19, 2022, 11:55am

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