We have created a custom app (Cron App) in the instance (https://newaccount1625467973288sandbox.freshdesk.com/) but unable to install the app. Can you please help us out on the issue?
Welcome to the community!
Can you please explain more detail about the issue, that might help us to understand the problem even better
is there any error which you are getting in the console
kindly give us the App ID to investigate further
We have developed a custom app by name Cron APP, while installing it in the instance, it is throwing error, that there was an error during installation, please contact support team. Please look into that app and suggest us a solution, thanks
https://www.freshdev.io/custom_apps/42837-cron_app/edit, please check that url
Do you see any error in the browser console, network tab or in the UI, @Jagadish ?