Unable to retrieve custom source IDs for Freshdesk

@Raviraj

Is it possible to retrive all the custom source IDs using the Rest APIs?

@kaustavdm

Please let me know if you have any information about this.

First you call this API to get the field IDs: /api/v2/admin/ticket_fields

Then for the field make this call with the field ID and include=section option:

/api/v2/admin/ticket_fields/00000000000?include=section

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