Update a conversation fails. PUT not allowed

Product
1

This section of the documentation says to use PUT method when updating a conversation.

When I copy/paste the “Sample code” from within the documentation and run it, I get this error:
{“message”:“PUT method is not allowed. It should be one of these method(s): DELETE”}

Is there a way to make this work?

3

Hi @onehat,

we get this error when we are trying to update a “reply”, as per the documention “Only public & private notes can be edited.”

can you try updating a note and let us know if you still face the issue.

Thanks
Raghu Murugesan.

4

That was the problem. I was trying to update a reply.
Thank you.

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