Hi, I’m trying to create a Webhook using the API, but the Trigger action for this Webhook is when the Freshdesk user creates a New Contact, actually I’m using the Automation Rules this is possible but just when a new ticket is created.
If I understand correctly, you are looking for the registered webhook to be invoked whenever a new contact is created using the automation rules?
You’re right, this is the workflow:
-Some one creates a new contact
-The webhook trigger is enabled, a make the POST request with some arguments
Otherwise, if I could setup an Event handler, or Event Listener for this, it could work for me