Curious if there is any defined timeline around deprecation of the V1 of the Freshdesk API. I see September mentioned in this blog post, but I don’t see any timestamp associated with that blog. Is there an official timeline on this?
For context, we’ve built an integration leveraging the V1 API and are set to release it, but we’d prefer not to if it seems like the API will be deprecated within 12-16 months (i.e. before we have resources to refresh the connection using the V2 API). If more than 16+ months out, we’ll release the integration now and flag any updates for the V2 of the Freshdesk API.
Any context would be helpful!