I’m trying to upload images as attachments when creating tickets via the freshdesk api. The images show as attachments but don’t load, they just give a loading image icon.
I’m using an express server as in the example from the api
fresh-samples/create_ticket_custom_fields_and_attachements.js at master · freshworks/fresh-samples · GitHub,
while text documents seem to upload fine, images are not going through. Any help would be appreciated.
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Hi Daniel,
I just tried recreating the issue using fresh-samples/NodeJs/create_ticket_custom_fields_and_attachements.js
I was able to upload and view the attachments without any issues, just attaching the screenshot for reference.
Feel free to correct me if I understood differently.
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Sorry maybe I wasn’t as clear as I needed to be. I’m uploading the file from a frontend application to a google cloud function to then post to the freshdesk api. The image uploads don’t seem to be working correctly. Thank you,