arshath.h
(Arshath H)
September 11, 2020, 9:19am
1
Hi,
I found some mismatching information in Freshdesk API documentation for creating Service Task .
To create a Service Task we need to use the POST method but in the docs, it is given as PUT .
Then in Additional Parameters table for cf_fsm_phone_number field type is given as a number , but the API expects a string .
Please correct me if am wrong.
Thanks,
Arshath
1 Like
Hem
(Hemchander S)
September 22, 2020, 12:17pm
3
Hi @arshath.h ,
Thanks for bringing this to our attention. It seems like there is a mismatch in the HTTP method & field data type based on the sample curl request shown as well. We will inspect the same and have it corrected
3 Likes
Saif
(Saif Ali Shaik)
February 1, 2021, 5:52am
7
@arshath.h , Thank you for taking time reporting this issue. We have fixed bugs in the documentation.
1 Like